Website Terms of Use

Last updated:
May 2023

Welcome to our loox.app and help.loox.io websites (the “Website”). The Website is owned and operated by Loox Online Ltd. (“Loox”, the “Company”, "we" and "our").

Please carefully read the following terms and conditions (the "Terms" or "Terms of Use"). The Terms constitute a binding agreement between you and Loox. By entering, visiting or by using the Website in any manner, you indicate your acceptance of these Terms. If you do not agree to these Terms, you may not access the Website or use it in any manner. 

About the Website

The Website provides content and information about Loox’s services and solutions. It also provides general information regarding the Company business and activities.

Some sections of the Website allow you to contact us and submit inquiries or sign up to receive our newsletter and marketing communications. The Website's content is presented for informational purposes only.

Acceptable Use of the Website

When using the Website, you must refrain from –

  • Breaching theses Terms or any other applicable rules and instructions that we may provide; 
  • Interfering with, burdening or disrupting the functionality of the Website;
  • Breaching the security of the Website or identifying any security vulnerabilities in it;
  • Circumventing or manipulating the operation, or functionality of the Website, or attempting to enable features or functionalities that are otherwise disabled, inaccessible or undocumented on the Website;
  • Using or launching any automated system to collect and compile content from the Website; 
  • Displaying the Website or any part thereof in an exposed or concealed frame, or linking to elements or portions of the Website;
  • Displaying content from the Website in any way; which may alter the content or its design; 
  • Impersonating any person or entity, or making any false statement pertaining to your identity, employment, agency or affiliation with any person or entity; 
  • Collecting, harvesting, obtaining or processing personal information of or about other users of the Website; 
  • Linking to the Website from web pages that contain pornographic content or content that is unlawful or encourages prohibited activity such as racism or wrongful discrimination.
  • Engaging in any activity that constitutes a criminal offense or gives rise to civil liability or violating any applicable law.

WE MAY EMPLOY TECHNOLOGICAL MEASURES TO DETECT AND PREVENT FRAUDULENT OR ABUSIVE USE OF THE WEBSITE. 

Intellectual Property

The intellectual property rights associated with the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of Loox or its third-party licensors. These rights apply, among others, to information, articles, images, content, graphic design, data and its processing, the Website’s “look and feel”, computer code and any other detail concerning its operation.

You are not allowed to copy, duplicate, distribute, sell, make available, market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without Loox's explicit prior and written consent.

Trademarks featured on the Website (whether registered or not) are the sole property of Loox and/or its third-party licensors. You may not use them without our prior written consent.

Links

The Website may contain links to content published on other websites provided by third parties. We do not operate or monitor these websites and content. You may find these websites or the information and content posted there objectionable or not compatible with your requirements. By linking to a certain website, we do not endorse, or sponsor its content, or confirm its accuracy, credibility, authenticity, reliability, validity, integrity, or legality. We assume no responsibility or liability for such third-party websites or content, or their availability, or for any transactions or dealings made between you and such third-party websites. 

Privacy

We respect your privacy. Loox Privacy Policy (for Merchants and Website Visitors) is available here and is hereby incorporated by reference to and forms an integral part of these Terms. 

Changes and Availability

From time to time, we may change the Website’s structure, layout, design or display, as well as the scope and availability of the information and content therein, without prior notice. Changes of this type by their very nature may result in glitches or cause inconvenience of some kind. 

YOU AGREE AND ACKNOWLEDGE THAT WE DO NOT ASSUME ANY RESPONSIBILITY WITH RESPECT TO, OR IN CONNECTION WITH THE INTRODUCTION OF SUCH CHANGES OR FROM ANY MALFUNCTIONS OR FAILURES THAT MAY RESULT THEREFROM.

The availability, quality and functionality of the Website depends on various factors, including communication networks, and the quality of broadband/cellular/Wi-Fi network connectivity, which are provided by third parties, at their responsibility. These factors are not fault-free. 

WE DO NOT WARRANT THAT THE WEBSITE WILL OPERATE WITHOUT DISRUPTION, ERRORS OR INTERRUPTIONS, OR THAT IT WILL BE ACCESSIBLE, OR AVAILABLE AT ALL TIMES OR IMMUNE FROM ERRORS, GLITCHES OR UNAUTHORIZED ACCESS.

Contacting us via the Website

You have various ways of contacting us through the Website. However, following any such communications, we are not under any obligation to make engagements or business arrangements with you, partner with you, provide any products or services to you, engage in any present or future marketing activities or engage in any discussions or negotiations with you.

When you contact us through the website, you give us a worldwide, free, unlimited, sub-licensable license to use the information you convey to our business needs. Hence, it is advisable to refrain from sending us any information you deem to be commercially sensitive or valuable through the website. 

Age Restriction and Eligibility 

If you are under the age of 18, you may not use the Website in any way. By using or accessing the Website, you declare that you are 18 years of age or older. 

Disclaimer of Warranty 

YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS BEING PROVIDED FOR USE “AS IS” AND “WITH ALL FAULTS”. YOU WILL HAVE NO PLEA, CLAIM OR DEMAND AGAINST LOOX OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS (“STAFF”), IN RESPECT OF THE WEBSITE'S FEATURES, CONTENT, LIMITATIONS OR COMPATIBILITY WITH YOUR NEEDS. YOUR USE OF THE WEBSITE AND THE INFORMATION CONTAINED WITHIN THE WEBSITE, IS AT YOUR FULL AND EXCLUSIVE RISK. WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR ACCURACY.  

LOOX DOES NOT WARRANT, AND HEREBY DISCLAIMS ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF THE WEBSITE, INFORMATION AND CONTENT OBTAINED FROM THE WEBSITE OR LINKS TO OTHER WEBSITES.

YOU AGREE AND ACKNOWLEDGE THAT THE USE OF THE WEBSITE IS ENTIRELY, OR AT THE MAXIMUM PERMITTED BY THE APPLICABLE LAW, AT YOUR OWN RISK. YOU HEREBY ACKNOWLEDGE AND BEAR ALL RESPONSIBILITY, RISKS, DAMAGES AND LOSS THAT MAY BE RESULTED OF USING THE WEBSITE. 

ANY INFORMATION AVAILABLE ON THE WEBSITE SHOULD NOT BE CONSTRUED AS A RECOMMENDATION OR AS A PROFESSIONAL ADVICE TO MAKE A DECISION ON INVESTMENTS OR ON OTHER LEGAL MATTERS. YOU WILL BEAR FULL RESPONSIBILITY FOR ANY INVESTMENT OR OTHER DECISION MADE IN RELIANCE UPON THIS WEBSITE.

Limitation of Liability 

TO THE GREATEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, LOOX, ITS EMPLOYEES, OR ANYONE ON ITS BEHALF SHALL NOT BE LIABLE TO YOU, FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS, INCLUDING LOSS OF PROFIT AND LOSS OF DATA, COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE WEBSITE, ITS CONTENT, THE USE OF, OR THE INABILITY TO USE THE WEBSITE, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE WEBSITE, OR FROM ANY FAULT, OR ERROR MADE BY OUR STAFF, OR FROM YOUR RELIANCE ON CONTENT AVAILABLE ON OR THROUGH THE WEBSITE, OR FROM ANY COMMUNICATION WITH LOOX, OR FROM RETENTION, DELETION, DISCLOSURE AND ANY OTHER USE OR LOSS OF CONTENT OR INFORMATION. 

Applicable Law and Jurisdiction

These Terms shall be governed solely by the laws of the State of Israel without regard to its conflict of law provisions.

The Tel Aviv District Court shall have sole and exclusive jurisdiction and venue over any claim in connection with the Website or in respect of any matter relating to these Terms. 

Changes to the Terms

From time to time, the Company may change these Terms. Changes will take effect 7 days after their initial posting on the Website, unless the Company amends the Terms to comply with legal requirements. In such cases, the amendments will become effective immediately upon their initial posting, or as required, at https://loox.app/legal/website-terms-of-use. 

Contact Us

You may contact us with any questions or comments, through the Website contact form, or at: support@loox.io.

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Alleged infringement notice

If you believe that the Service was used to infringe your copyrights, you may send our designated copyright agent (the "Agent") a written notification that includes substantially the following: 

  1. A physical or electronic signature of the person authorized to act on behalf of the owner of the right that is allegedly infringed;
    1. Loox Privacy Policy for end users available here (the "Privacy Policy")
    2. Loox Terms of Service available here
  2. Identification of the copyrighted work claimed to be infringed, or if copyrighted works are covered by a single notification, a representative list of such elements; 
  3. Identification of the content that is claimed to infringe or to be the subject of infringing activity and the access to which is to be disabled, and information reasonably sufficient to permit us to locate the content, including the exact Service page in which you discovered the allegedly infringing content; 
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted; 
  5. A statement that you have a good faith belief that the use of the material, in the manner complained of, is not authorized by the owner of the copyrighted work, its agent, or the law; 
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyrighted work that is allegedly infringed.

Upon your notification, we may remove or disable access to the content that you claim to be infringing. We may ask you to provide further or supplemental information, prior to removing or disabling access to any content displayed on the Service, as we deem necessary to comply with the law. We may also provide the Service user who submitted the allegedly infringing content, with your contact details, in order for that person to be able to contact you and challenge your claim.

Counter notification

If we’ve removed or disabled access to content that you submitted, pursuant to a notification of claimed infringement that we received, then you have an opportunity to respond to the notice and takedown by submitting a counter-notification to our Agent. To be effective, your counter notification must be a written communication that includes substantially the following:

  1. Your physical or electronic signature;
  2. Identification of the removed content, or of the content to which access has been disabled and the location at which the content appeared before its removal or before access to it was disabled;
  3. A statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification of the content;
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the competent courts in any judicial district in which your address is located or in which you may be found, and that you will accept service of process from the person who provided notification or an agent of such person.

After receipt of a counter notification, we will provide the person who submitted the claimed infringement notification, with a copy of the counter notification.

Subject to the applicable law, we may then replace the removed content and cease disabling access to it within 10 to 14 business days following receipt of the counter notice, unless our Agent first receives notice from the person who notified us of the claimed infringement that such person has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the content on the Service.

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